Carte Pokémon Phanpy 0907/07 AR – CBB5C H – Chinois Traditionnel – NM

Are your products official?

Yes, all our products are 100% official ✅
At Quest Corner, there's no room for doubt: every item comes from trusted distributors, with whom we work directly.
We are collectors first and sellers second, so you can order with confidence. ✊

We process orders within 24 to 48 business hours.
Once shipped, you will receive a tracking link by email.

🚚 What delivery methods are available?

Colissimo and Mondial Relay for now, in mainland France. Other options coming soon!

📍Can I track my order?

Yes! As soon as your order is shipped, you will receive a tracking link via email.

💰 What payment methods are accepted?

We accept all credit cards via Shopify Payments, as well as PayPal, Apple Pay, Google Pay, etc.

🔒 Is my payment secure?

Of course! All transactions are secure thanks to SSL protocol.
Shopify does not store any banking information.

🔁 Can I return an item?

You have 14 days from receipt to return a product to us.

👉 You are responsible for the return shipping costs.

💸 When will I be reimbursed?

Once the return has been validated, the refund will be processed within 5 to 7 business days.

⚠️ Only the price of the products will be refunded (excluding initial shipping costs).

In addition, as our service providers (Shopify, Stripe, PayPal, etc.) do not refund their commissions, 5% of the total order amount will be retained to cover these technical and banking fees.

✅ Exception: these fees do not apply if the return is due to an error on the part of Quest Corner (defective product, incorrect reference).

📦 Which items cannot be returned?

• Open sealed products (boosters, Booster Boxs, etc.)
  
• Personalized items
  
• The Mystery Boxes
  
• Products on sale
  

👉 That gives you a short, clear FAQ.

Our loyalty program allows you to earn points with every order and unlock rewards as you go.

Here's how it works:

• 🛒 1€ spent = 5 points (~0.03€) → 3% cashback
  You earn points on all products in the store at
  (excluding the Mystery Box).
  
• 🎁 Redeem your points for free and exclusive products, gifts, and—depending on the available rewards—discounts.
  
• 🧭 Level up to unlock increasingly epic perks (more perks coming soon for each tier...)
  
• 🤝 Refer a friend and earn 500 Quest Points when they place their first order, and get them 5% off their first order.
  
• ⭐ Leave a review and earn 100 Quest Points—up to 2 rewarded reviews per week.

1. How do I use my points?

Once logged into your account, click on the "🎁 Rewards" button at the bottom of the screen.
You can redeem your points for instant discounts, products, or other benefits depending on your level.

2. Do my points expire?

Yes, 12 months after winning

3. Can I combine a reward with a current promotion?

Discounts earned through your points cannot always be combined with current promotions.
But don't worry: you can always choose the best option before confirming your shopping cart. 🛒

4. Why can't I see the points I've earned on a product?

If the number of Quest Points isn't Booster Boxed on a product page, it simply means that points aren't available for that item.

In the vast majority of cases (about 95%), these products allow you to earn points.

However, during certain events, major price drops, or special promotions, we may temporarily suspend the points program in order to offer the best possible prices.

⚠️ Important ⚠️

Quest+ rewards, their availability, and the number of points required may change over time.

Rewards in the form of free products take precedence over discounts.

When confirming your order, you can specify your preferred product language in the shopping cart notes.

Because we're not just here to sell cards.

At QuestCorner, every order is part of an adventure.
We grew up with the TCG, we live it every day, and we are committed to creating a store designed by enthusiasts, for enthusiasts.

✅ Carefully selected products

✅ Immersive experiences (Quests, Rewards, Gamification...)

✅ A genuine connection with our community

✅ Just transparency, love... and a big dose of passion💫

📲 Where can I follow you?

On Instagram, TikTok, YouTube, and Voggt—all links are on our page Follow us !

📬 How can we contact you?

Via our contact form or by email at contact@questcorner.fr for any information or sav@questcorner.fr for any issues related to your order.